If for any reason you wish to return your purchase read the following
we do not do returns on clothing. the lavender grae team are more than happy to fix a garment or exchange a size or colour but do not do full refunds. the postage cost on the return is up to the customer to pay. any items being exchanged must be sent back in the original unworn, unmarked condition. this includes tags.
lavender grae have followed the Australian standard sizing requirements 6-12 for all our garments. all details for each garment has been listed below each item on the website.
the blonde model tia is a size 8. the owner, lilly, the brunette model is a size 6.
Further enquiries contact:
delivery charges are based on size, weight, and delivery location. Our website is currently set up for International Shipping.
All items are made to order and will be dispatched within 2-3 days from the date the order was placed. please be patient during busy seasons and allow up to 5 business days for dispatch as this is a one woman operation.
All items will be delivered via Australia Post or Express Post. If customers would like more information on the location of their items during shipping, it is their responsibility to follow up with Australia Post.
It is your responsibility to provide the correct shipping/delivery address for your order. If the wrong delivery address is provided, we will not refund your purchase or replace the goods.
You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Lavender Grae is not obliged to re-send the order to the correct address at our own expense.
All prices quoted on the website or pursuant to your enquiry with us are in Australian Dollars (AUD) and include GST. we currently only accept payment via credit card (Visa/Mastercard).
Grace Thadani @gracet_x
Creative Direction, Admin Assistant, Social Media
Lilly Dutton @lillydutton_
designer and Owner of Lavender Grae
Tia Davie @tiadavie